Everyone has customers. Even if you work in a large corporation and your work is encompassed in some large internal process, you still have customers — your coworkers around you whose work is dependent on yours.
And when you have customers, you will have needs related to each of them. Whether tracking communication and interactions, remembering tasks related to each customer, making sales, or arranging meetings, you’ll be more effective at what you do if you have good tools and solid processes in place.
From personal experience with starting a business, I know this is one area that I need to improve on. Read More
